Shipping & Returns Policy
Effective Date: May 6, 2025
Welcome to Zain’s Smoke Shop. We are committed to delivering your orders promptly and in compliance with all applicable laws.
📦 Shipping Policy
âś… Where We Ship
We ship to U.S. states where the sale and delivery of vape and smoke-related products are permitted by law.
❌ Where We Do Not Ship
Due to state regulations, we do not ship vape products to the following states:
California, New York, Massachusetts, New Jersey, Rhode Island, South Dakota, Utah, Vermont, Maine, Oregon, Hawaii, Georgia, Nebraska, Arkansas, Alaska, District of Columbia.
Note: This list is subject to change based on state laws and regulations.
đź•’ Delivery Time
Orders are typically processed and shipped within 1–2 business days. Delivery times vary by location but generally range from 4 to 5 business days.
🔄 Returns & Exchanges
Due to the nature of our products, we do not accept returns or exchanges. All sales are final.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at support@zainsmokeshop.com with your order number and a description of the issue.
📬 Contact Us
For any questions or concerns regarding your order, please reach out to us:
Email: support@zainsmokeshop.com
Address: Zain’s Smoke Shop, Connecticut, USA